FREQUENTLY ASKED QUESTIONS
What is IPS?
IPS is a high function, low cost platform designed to be the core of any finance professional’s business.
How does IPS add value?
IPS removes the administrative burden from financial professionals allowing them to focus on what they do best – providing financial advice. Giving time to better service existing clients, and actively market for new ones.
Is IPS audited?
Yes – IPS is audited annually by Grant Thornton Australia Ltd (ABN 41 127 556 389)
Will IPS fit my unique business structure?
IPS will adapt to you. We have a wealth of experience in providing administrative solutions but will not tell you how to do business.
I already deal with numerous third parties – why add another one?
That’s the benefit of IPS! IPS allows the adviser to deal with their client, IPS and no one else. Starting with the client administration agreement that requires just one client signature, our Limited Power of Attorney enables us to deal with all other third parties on the client’s behalf. This includes setting up broking accounts, cash accounts and other investment related activities.
What third parties can IPS deal with?
Under our Limited Power of Attorney IPS deals with all third parties involved in your portfolio. This includes share registries, fund managers, margin lenders, term deposit providers and banks to name a few.
What type of investments can IPS report on?
From shares, bonds and cash, to property, gold and artwork. You can record all your assets in one place.
• All ASX listed securities
• Managed Funds
• Exchange traded options
• Term Deposits from over 30 providers
• Fixed interest bonds
• Margin Lending
• Exchange Traded
• Funds (ETFs)
• Separately Managed Accounts (SMAs)
• International Equities
• Private Assets
What type of reports are available?
IPS has a large suite of reporting, ranging from valuation reports and performance to taxation and accounting. Some of the reports included are:
• Portfolio Valuation
• Portfolio Performance
• Investment Movements
• Realised CGT
• Accounting Transactions
What about ongoing reporting and communication?
IPS can provide a full range of white label reporting and communication options removing the hassle of communicating with a large client base. Monthly or quarterly investment reporting (email or post) is available as part of the service.
Do you provide annual tax reporting?
As part of our offering, we provide an annual tax report each year after reconciling all aspects of the portfolio. We provide one consolidated report with all information required to complete your tax return saving you time and money at EOFY.
How can I access reporting?
Flexible adviser and client reporting is available 24/7 at the click of a button via our secure online portal.
What’s included in the service?
As part of our service, you will receive a dedicated Account Manager that will learn the inner workings of your business and be available to answer any questions you may have in person, via phone or email.
How do I access my client data?
All client data is accessible via IPS Instruct.
How do I provide instructions to IPS?
IPS Instruct has an inbuilt system called Workflow. All investment related instructions can be lodged with IPS via this portal which provides automatic email updates of progress and a secure audit trail of all requests.
I’m overrun with paperwork – does IPS take care of that too?
IPS provides a complete in-house mail service for all investment related communication such as dividend statements and corporate action announcements. Documents are uploaded and securely stored on our proprietary system and available for viewing or download online 24/7.
How often are portfolios reconciled to ensure the accuracy of client data?
Unlike some other providers, IPS reconciles client portfolios daily meaning any incorrect or unusual transactions are identified immediately. Daily reconciliations will mean you always have an accurate snapshot of your investments.